CUSTOMER CARE

SALES AND CUSTOMER SUPPORT
PHONE: 213.596.0211
EMAIL: ORDERS@LAUGHCRYREPEAT.COM
Hours:  10am-6pm

CORPORATE OFFICES
Laugh Cry Repeat
1317 Palmetto St.
Los Angeles, CA 90013

PRESS INQUIRIES
EMAIL: press@laughcryrepeat.com

FORMS OF PAYMENT
VISA
MASTERCARD
AMERICAN EXPRESS

SALES TAX
CALIFORNIA STATE SALES TAX IS CHARGED ON ORDERS SHIPPED

CHANGES
IF YOU NEED TO CHANGE YOUR ORDER PLEASE EMAIL ORDERS@LAUGHCRYREPEAT.COM AS SOON AS POSSIBLE. WE ARE HAPPY TO
MAKE ANY CHANGES BEFORE YOUR ORDER HAS BEEN SHIPPED.

SHIPPING
FLAT RATE= $5 for all domestic us orders

+$9 FOR ALASKA OR HAWAII
+$30 FOR CANADA
+$30 FOR DOMESTIC 2-DAY
+$65 FOR OVERNIGHT
+$40 FOR INTERNATIONAL

ALL PACKAGES ARE SENT WITH SIGNATURE REQUIRED AND TRACKING NUMBERS WILL BE PROVIDED. CUSTOMER IS RESPONSIBLE FOR
ANY ADDITIONAL CHARGES ON REJECTED PACKAGES.

INTERNATIONAL SHIPPING
WE SHIP INTERNATIONALLY TO NEARLY ANYWHERE USPS SERVICES. RATES ARE CALCULATED ON THE SITE AT TIME OF CHECKOUT.
LAUGH CRY REPEATIS NOT RESPONSIBLE FOR CUSTOMS FEES INCURRED FROM IMPORTING GOODS. FRAGRANCE MAY NOT BE SHIPPED
INTERNATIONALLY.

TRACKING NUMBERS
ONCE YOUR ITEM HAS BEEN SHIPPED YOU WILL RECEIVE AN EMAIL CONTAINING THE TRACKING NUMBER FOR YOUR SHIPMENT.
LAUGH CRY REPEAT ONLY SHIPS PACKAGES MONDAY THROUGH FRIDAY.

RETURNS
LAUGH CRY REPEAT WILL GLADLY ACCEPT RETURNS FOR ITEMS WITHIN 7 DAYS OF ORDER DELIVERY. THE GOODS MUST BE
FREE FROM WEAR, STAINS, ODOR OR ANY CONDITION THAT WOULD PREVENT THEM FROM BEING SOLD AS NEW. RETURNED ITEMS
MUST HAVE THEIR ORIGINAL TAGS ATTACHED AND MUST BE ACCOMPANIED WITH A COPY OF THE RECEIPT. ITEMS SOLD FOR A DISCOUNT
OF 30% OFF OR GREATER ARE CONSIDERED “AS IS” AND ARE NOT ELIGIBLE FOR RETURN.

TO SEND BACK GOODS, PLEASE EMAIL ORDERS@LAUGHCRYREPEAT.COM FOR A RETURN AUTHORIZATION NUMBER.

CUSTOMERS WILL ASSUME RESPONSIBILITY FOR RETURN SHIPPING CHARGES. LAUGH CRY REPEATWILL NOT ASSUME RESPONSIBILITY
FOR REIMBURSEMENT OR COMPENSATION OF RETURN PACKAGES LOST IN TRANSIT WITHOUT PROOF OF DELIVERY TO THE LAUGH CRY
REPEATRETURNS OFFICE.

IF ALL CONDITIONS ARE MET, THE ORIGINAL FORM OF PAYMENT WILL BE CREDITED; IF NOT ALL ITEMS WILL BE SHIPPED BACK TO THE
CUSTOMER WITH AN EXPLANATION.

RETURN ITEMS TO:
RETURN DEPARTMENT
C/O LAUGH CRY REPEAT
1317 PALMETTO ST.
LOS ANGELES, CA 90026

PRE-ORDERS
DUE TO HIGH DEMAND, SOME ITEMS ARE AVAILABLE TO PRE-ORDER BEFORE THEY HAVE ACTUALLY BEEN RECEIVED AT LAUGH CRY
REPEAT. PRE-ORDERS REQUIRE A 50% NON-REFUNDABLE DEPOSIT. LAUGH CRY REPEAT RESERVES THE RIGHT TO ADJUST RETAIL PRICES
UP TO 10% BASED ON ACTUAL CUSTOMS, DELIVERY CHARGES AND CURRENCY EXCHANGE RATES ON IMPORTED GOODS. ONCE ITEMS
ARRIVE YOU WILL BE NOTIFIED VIA EMAIL AND WILL HAVE 7 DAYS TO PAY THE BALANCE DUE. IF THE BALANCE IS NOT PAID THE 50%
DEPOSIT IS FORFEITED AND THE ITEM(S) WILL BE SOLD TO THE GENERAL PUBLIC.

TERMS AND CONDITIONS
ALL CONTENT ON THIS SITE, INCLUDING, BUT NOT LIMITED TO: INFORMATIONAL CONTENT, GRAPHIC IMAGES, AND PROGRAM CODE
SUCH AS HTML AND JAVASCRIPT ARE THE COPYRIGHT 2009 LAUGH CRY REPEAT, INC. AND MAY NOT BE REPRODUCED IN ANY MANNER
WITHOUT THE EXPRESS WRITTEN CONSENT OF LAUGH CRY REPEAT, INC.

ALL PRICES LISTED ARE ACCURATE TO THE BEST OF OUR ABILITY. IN THE RARE CASE THAT AN ITEM IS LISTED INCORRECTLY, LAUGH
CRY REPEATRESERVES THE RIGHT TO REFUSE THE SALE AND MAY OFFER THE ITEMS AGAIN AT WITH THE CORRECT INFORMATION.

LAUGH CRY REPEAT DOES NOT GUARANTEE THE AVAILABILITY OF ANY ITEMS LISTED ON LAUGH CRY REPEAT.COM. IF THE ITEM
SELECTED FOR PURCHASE IS NOT AVAILABLE, LAUGH CRY REPEATWILL MAKE EVERY EFFORT TO CONTACT THE CUSTOMER TO NOTIFY
THEM OF THE CANCELLATION.

PLEASE NOTE THAT UPON PLACING AN ORDER, A RECEIPT IS AUTOMATICALLY MAILED CONFIRMING THE PURCHASE INTENT. THIS RECEIPT
DOES NOT CONSTITUTE A CONTRACT, AND ORDERS MAY BE CANCELLED AT ANY TIME DUE TO INSUFFICIENT STOCK, INABILITY TO AUTHORIZE
A CREDIT CARD, SUSPICION OF FRAUDULENT INTENT, DISCOVERY OF AN INCORRECT ITEM PRICE, OR ANY OTHER REASON, AS WE SEE FIT.
PLEASE FURTHER NOTE THAT LAUGH CRY REPEATINC. SHALL HAVE THE RIGHT TO REFUSE OR CANCEL ANY SUCH ORDER WHETHER OR NOT
YOUR CREDIT CARD HAS BEEN CHARGED. IF YOUR CREDIT CARD HAS ALREADY BEEN CHARGED AND YOUR ORDER IS CANCELED, LAUGH
CRY REPEATSHALL ISSUE A CREDIT TO YOUR CREDIT CARD ACCOUNT IN THE AMOUNT OF THE PURCHASE.

PRIVACY POLICY
Any personal information given to LAUGH CRY REPEAT will be protected. Your information will not be disclosed to any third parties. LAUGH CRY REPEAT’s
server will secure your personal information with up-to-date firewall and encryption techniques during the ordering process.

In order to protect customers to the fullest extent, LAUGH CRY REPEAT does not store your credit card information at any time.

To assist you in recognizing secure areas of the LAUGH CRY REPEATwebsite, a small lock icon will appear in the lower right-corner of your web browser.
When this icon is present, and in the locked position, you know that information on that page will be secured.

Added online security to protect your personal information from unauthorized use is provided by using advanced SSL (Secure Sockets Layer) encryption.